EasyVista Asset Management: Technical and Financial Management of IT Resources

No Service Desk can be efficient without a fully integrated Asset Management solution! Many incidents are a consequence of IT configuration changes. Instant access to the Service Desk operator from one single screen provides detailed hardware or software configuration, all changes history or the user’s contracts, allowing incidents to be closed at the 1st level.

Comprehensive Management of IT Resources

EasyVista Asset Management is more than a simple inventory repository. It provides elaborate management of hardware, software and associated processes.

* EasyVista Asset Management is automatically populated by the information from EasyVista Discovery.
* Management of technical and financial details, demographic information, status of hardware resources, stock status, maintenance agreements, license agreements and leasing contracts.
* Automatic history of changes (IMAC)
* Asset allocation to personnel, sites, entities, cost centres, linked with the company’s directory.
* Catalogue management (hardware, consumables, suppliers, etc.) plus single and multi-site stock levels.
* Native integration with EasyVista Service Management and EasyVista CMDB.