Maintenance and updates of the OROS systems

With a worldwide coverage (China, Europe, India, Japan, South Korea, USA), OROS is in close proximity to its customers, reducing maintenance downtime. Technicians are certified on a regular basis by OROS specialists, enabling them to repair, calibrate and upgrade all OROS systems.

Additional Services

• Software Updates: Additional modules, Latest version releases, Additional licenses
• Hardware Upgrades: Channels, DSPs, Accessories
• Calibration: NFX07-011 compliant
• Diagnosis and Repair
• Rental: Analyzer, Software modules

Premium Contracts

• 1, 2 or 4 years renewable contracts (in addition to the 1 year included warranty)
• Satisfied or exchanged during the first 3 months
• Hotline (Help-desk support)
• Full coverage of your analyzer and its options
• Guaranteed turn around time for hardware repairs and calibration
• Loan of a replacement instrument (same range or higher) in case of delay overdue
• Access to your personal myOROS section to download software updates
• Calibration reminders
• Priority processing in maintenance center facilities
• Privileged access to extended services at a preferential rate: urgent loan within 1 day, etc.