Remote IT support

TMS (transport management) tool

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Presentation

The DFM Europe group offers its remote IT support services to customers in various sectors. Thanks to the expertise of its team members, it responds to their requests and ensures quality and efficiency.

With a great deal of know-how in the field of scientific, computer and software engineering, the professionals at DFM Europe are able to install and configure computer hardware, operating systems, applications, networks, printers, scanners, etc.

For the configuration of user accounts, authorisations and management of password problems, DFM Europe also provides a high quality service. It also provides support, including procedural documentation and relevant reports.

In the event of a malfunction, DEF Europe troubleshoots system and network problems, diagnoses and resolves hardware or software failures, following diagrams and written instructions to repair a failure or configure a system.

Monitoring and maintenance of computer systems and networks is also provided.