“ * Ability to secure existing revenue sources and create new ones * Migration to new services and architectures while leveraging existing investments * Multinetwork service delivery lowers operational costs * Genesys integration creates wide range of managed customer contact deployment options ”
The Alcatel-Lucent 8642 Flexible Routing and Charging (FRC) application is an Alcatel-Lucent 8690 Open Services Platform (OSP)-powered routing and charging platform. The Alcatel-Lucent 8642 FRC enables service providers to offer both classic routing and charging voice services (e.g. toll-free, universal access, premium rate) and new and innovative services (e.g. hosted contact center, televoting, universal personal telephony, Internet callback) that are proven revenue generators. Mass Calling services for Televoting, SMS voting are also supported by the Alcatel-Lucent 8642 FRC.
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